CRM and business systems

A CRM that knows your business

We build custom CRMs, databases, accounting modules, portals and decision support systems, tailored precisely to your processes, with AI built in and integrations with everything you already use.

What we build

Systems of any complexity

When off-the-shelf services don't fit or cost as much as a separate business, we build our own.

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Custom CRMs

Pipelines, deals, customers, tasks and reminders, set up exactly the way your team works.
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Databases and integrations

One unified database instead of a dozen spreadsheets, with real-time data exchange between services.
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Customer and partner portals

Order statuses, documents, payments, requests and chat, all in a dedicated portal.
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Accounting and production

Warehouse, supplier orders, planning, product accounting and quality control.
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Decision support

Dashboards, forecasts and AI recommendations based on data from all your systems.
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Helpdesk and technical support

Requests from every channel, SLAs, a knowledge base and AI answers to common questions.

Approach

Built around processes, not the other way around

First we map how requests, money, goods and documents move. Then we automate the most expensive manual steps and build a system your team will actually use.

CRMERP modulesPortalsHelpdeskDashboardsREST APIWebhooksTelephonyTelegram / ViberBank statementsAccounting and warehouseAI analyticsRoles and accessBackups
  • Process audit — we see where leads, time and money get lost
  • Phased launch — first modules work within weeks, not a year
  • AI inside — document parsing, prompts for managers, automated reports
  • Integrations — telephony, messengers, website, accounting, bank, email
  • Your ownership — no per-user monthly fees

Process

How we build the system

01

Process audit

Interviews with the team, process map and bottleneck analysis.
02

Architecture

Modules, roles, data, integrations and the stage plan.
03

First module

We launch what matters most so the team starts working right away.
04

Expansion

New modules, AI automation, reports and analytics.
05

Maintenance

Support, team training and ongoing system development.
1Why not buy a ready-made CRM?

Off-the-shelf services work well for typical processes. If they don't cover your specific needs, require workarounds, or get more expensive with every user, a custom system is more cost-effective and more convenient.

2Can we move data over from the old system and spreadsheets?

Yes. We import clients, deals, products and history from spreadsheets, legacy systems and accounting software.

3What is a decision support system?

It's a dashboard that pulls data from sales, warehouse, finance and advertising, displays key metrics, forecasts outcomes and suggests what to do next.

4How long does development take?

We typically launch the first modules within a few weeks, then scale the system in stages, without interrupting your business operations.

5Who will maintain the system?

We do: updates, backups, monitoring, new features and training for new team members.

Contacts

Tell us about your challenge — we'll propose a solution

Describe how your team works today — we'll propose a system architecture and the first modules that will deliver the biggest impact.

  • Reply within one business day
  • Work plan broken down by stage with clear timelines
  • One manager for the entire project — from code to advertising
  • Telegram / Viber: 097 400 02 22

Project inquiry